Choose the engagement level that fits your business. All plans include a dedicated account manager and monthly reporting.
Minimum 3-month engagement
Minimum 3-month engagement
Custom scope, minimum 6-month engagement
Need something different? We also offer standalone project-based engagements for brand strategy, content production, and campaign management.
Request a Custom QuoteCommon questions about working with us, our process, and what to expect.
Social media is a long-term investment. Most clients begin to see meaningful improvements in engagement, reach, and follower growth within the first two to three months. Tangible business outcomes like leads and sales typically develop over three to six months as we build momentum, refine our approach based on performance data, and establish your brand's presence in your target market.
Our Essentials and Professional plans have a minimum three-month engagement period, and Premium plans require a minimum of six months. This allows enough time to develop strategy, produce content, and generate meaningful results. After the initial period, engagements continue on a month-to-month basis with 30 days notice to cancel.
We manage all major social media platforms including Instagram, Facebook, LinkedIn, TikTok, X (formerly Twitter), Pinterest, and YouTube. The specific platforms we recommend will depend on your target audience, industry, and business objectives. Not every business needs to be on every platform — we help you focus your efforts where they will have the greatest impact.
We manage your paid advertising campaigns, including strategy, creative development, audience targeting, and ongoing optimisation. The advertising spend itself (the budget paid directly to platforms like Meta, Google, and TikTok) is separate from our management fees and is billed directly by the platforms. We will recommend appropriate budget levels based on your goals and provide full transparency on spend allocation.
Yes. You can upgrade your plan at any time, and we will adjust your services accordingly from the following month. Downgrades can be made after your minimum engagement period has been fulfilled with 30 days notice. We are flexible and understand that business needs change — we will always work with you to find the right fit.
Once you sign on, we begin with a comprehensive onboarding process. This includes a deep-dive discovery session with your team, a full audit of your existing brand and social presence, competitor research, and audience analysis. From there, we develop your strategy, content pillars, and initial content calendar. Onboarding typically takes two to three weeks, after which we begin active content publishing and community management.
Absolutely. We prepare all content in advance and share it with you for review and approval before anything is published. We use collaborative tools that make it easy for you to review posts, provide feedback, and approve content on your schedule. We typically share content calendars one to two weeks before the publishing date.
All clients receive monthly performance reports that cover key metrics including reach, engagement, follower growth, website traffic from social, and campaign performance for paid media clients. Reports include clear analysis of what is working, what needs adjustment, and our recommendations for the month ahead. Professional and Premium clients also receive more frequent performance updates and strategic reviews.